The health and safety of our customers, employees, and partners is our highest priority.
After careful consideration, and in light of the ongoing Coronavirus (COVID-19) developments, we are postponing X4 to early fall. Rescheduling the 16,000 attendee event will enable us to provide the experience that our customers, partners, and employees expect and deserve in a safe environment.
We remain excited to host you later this year and will get back to you with more information on specific dates in the coming weeks. Your registration will automatically be applied to the rescheduled event. The latest information will always be available at x4summit.com.
Please take a moment to let us know if you have any questions regarding your registration here. Your voice matters, and we care about your feedback.
We look forward to hosting you in the fall. Until then, stay safe and healthy!
Ryan Smith, CEO & Kylan Lundeen, CMOFor more information click here >
TUE 10 / 7:PM
The X4 Warehouse Party w/ Tony Hawk
WED 11 / 7:PM
Five For The Fight Night w/ tWitch, Kinjaz, Monster Kids and Light Balance
THU 12 / 8:PM
Senior Leaders, visionary practitioners, and over 60 of the world’s most iconic brands will spend two days sharing the tips and tricks that led to breakthrough business results for their organization. X4 attendees leave the event with pages of practical takeaways and action items that can be implemented in their organizations immediately.
Brad Olson //
SVP, Member Experience
Peloton changed the game by sweating the Member Experience to deliver breakthrough moments. Find out how it has driven Peloton’s meteoric rise to disrupt the fitness industry.
Patrizio Spagnoletto //
SVP, Subscriber Growth
Increased competition makes it harder than ever to cut through. See how breakthrough brand experiences are helping Hulu sustain its strong subscriber growth.
Ana Rocca //
Head of US Research & Insights
The Uber platform facilitates countless experiences for riders and earners. Learn how data and insights drive everything from new product breakthroughs like Uber Comfort to driver loyalty programs to keep Uber ahead of the game.
Chris Burke //
Global Marketing Director, Olympics
NBA players were banned from warming up in hooded sweatshirts. But with fan, player and scientific data on its side, Nike convinced the NBA to make a change, opening the door for a breakthrough product.
Luis Angel-Lalanne //
VP, Customer Listening
Neil Pirie //
VP, Enterprise Strategy
Find out how to get your frontline fired up and your boardroom bought in on enterprise-scale CX with American Express.
Tracey Strober //
Caitlin Szpakowski //
Customer Experience Manager
Your customers don’t care what channel they use, they just want breakthrough experiences. Hear how Urban Outfitters is making every moment matter, whatever the channel.
Schedule 1:1 time with an XM product expert to tackle your biggest technical challenges. This is a white glove service provided to attendees by our support team to help answer your most complex Qualtrics questions or program needs face-to-face.
Become an X4 Insider and be entered to win VIP concert seating
All existing X4 registrations will be automatically applied to the new X4 date. We look forward to hosting the largest gathering of experience professionals in the world in early fall.